Privacy Policy

1. Introduction

Graduate Courses ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our educational services.

We are based at 10 Sackville St, Reading RG1 1NT, United Kingdom, and we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Name and contact information (email address, phone number, postal address)
• Account credentials (username, password)
• Payment information (processed by third-party payment processors)
• Course enrollment and progress information
• Communications you send to us
• Information provided in discussion forums or course feedback

2.2 Automatically Collected Information

When you access our website, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage information (pages viewed, time spent, navigation patterns)
• Cookies and similar technologies (see our Cookie Policy)
• Log data (access times, error logs)

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and managing your access to courses
• Processing payments and maintaining financial records
• Communicating with you about your account and courses
• Sending educational content and updates
• Improving our services and developing new offerings
• Analyzing usage patterns to enhance user experience
• Detecting and preventing fraud or abuse
• Complying with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your personal information based on the following legal grounds:

• Contract performance: Processing necessary to provide our educational services
• Legitimate interests: Improving our services, security, and business operations
• Legal obligation: Complying with applicable laws and regulations
• Consent: Where you have provided specific consent (e.g., marketing communications)

5. Information Sharing and Disclosure

5.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Payment processors
• Hosting and infrastructure providers
• Email delivery services
• Analytics providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose information if required by law or in response to valid legal processes, including to law enforcement or regulatory authorities.

5.3 Business Transfers

If we undergo a business transition such as merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.4 With Your Consent

We may share information with third parties when you have provided specific consent.

6. Advertising and Analytics Compliance

6.1 Google Ads Compliance

When we advertise through Google Ads, we comply with Google Ads policies. We do not use misleading information in our advertising and maintain transparent data practices. We provide clear information about our data collection and use practices to comply with advertising platform requirements.

6.2 Analytics

We may use analytics services to understand how users interact with our website. These services may use cookies and similar technologies. You can control cookie preferences through your browser settings or our cookie consent tool.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your information in certain circumstances
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your information
• Objection: Object to processing based on legitimate interests
• Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Course-related information is typically retained for the duration of your account's existence and for a reasonable period thereafter for legal and business purposes.

10. International Data Transfers

While we are based in the United Kingdom, some of our service providers may be located outside the UK. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection laws.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date and post the revised policy on our website. Continued use of our services after changes indicates acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:

Graduate Courses
10 Sackville St
Reading RG1 1NT
United Kingdom
Email: [email protected]
Phone: +44 077 3415 8333

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters.